Can you imagine this happening in INDIA ?

Government of India has an online Grievance forum at
http://darpg-grievance.nic.in/
The government wants people to use this tool to highlight the problems
they faced while dealing with Government officials or departments like
Passport Office, Electricity board, BSNL/MTNL, Railways etc etc.

I know many people will say that these things don't work in India , but

this actually works as one of our colleague in CSC found. The guy I'm
talking about lives in Faridabad . Couple of months back, the Faridabad

Municipal Corporation laid new roads in his area and the residents were

very happy about it. But 2 weeks later, BSNL dug up the newly laid
roads to install new cables which annoyed all the residents including
this guy. But it was only this guy! Who used the above listed grievance
forum to highlight his concern. And to his surprise, BSNL and Municipal
Corporation of faridabad was served a show cause notice and the guy
received a copy of the notice in one week. Government has asked the MC
and BSNL about the goof up as it's clear that both the government
departments were not in sync at all.

So use this grievance forum and educate others who don't know about
this facility.
This way we can at least raise our concern! s instead of just talking
about the ' System' in India . Invite your friends to contribute for
many such happenings.

SPREAD THIS MESSAGE IF U WANT OUR INDIA TO CHANGE

My Thanks to Miss.Manokari Damodharan for sending this information.